Privacy Policy

Last updated: May 2026

Ply Lining Supplies is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

Name, email address, phone number
Billing and delivery address
Payment information (processed securely — we do not store card details)
Order history
Device and browsing data (via cookies)

How We Use Your Data

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to your enquiries
To improve our website and services
To comply with our legal obligations

Legal Basis for Processing

Contract performance — to fulfil your order
Legitimate interests — to improve our services and prevent fraud
Consent — for marketing communications where opted in

Sharing Your Data

We do not sell your personal data. We share it only with trusted third parties needed to operate our business, including Shopify (our platform), payment processors, and courier partners. All are contractually bound to keep your data secure.

Data Retention

We retain your data for as long as necessary, typically 6 years for financial records, to comply with legal requirements.

Your Rights (UK GDPR)

You have the right to access, correct, delete, or object to processing of your personal data. To exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies to improve your experience. You can control cookie settings through your browser or via the consent notice displayed on your first visit.

Contact

For any privacy-related queries, please get in touch.